Key Management at Rotherham Council’s Void Properties

CLIQ® Remote has been supplied to Rotherham Metropolitan Borough Council’s void properties, by ASSA, part of ASSA ABLOY Security Solutions, a UK division of ASSA ABLOY, the global leader in door opening solutions.

Rotherham Metropolitan Borough Council is the local authority of the Metropolitan Borough of Rotherham in South Yorkshire, England. The council wanted to find an effective means of managing access to void council owned homes. One of the problems they faced was the delay caused by passing on keys between the various staff that needed to access the property to prepare it for the next tenant.

ASSA worked closely with Rotherham Metropolitan Borough Council’s facilities management team to explore a solution to improve security and protect the empty buildings assets, while using budgets more efficiently.

ASSA’s CLIQ® Remote system was selected and installed at the void properties, providing a simple and intelligent electromechanical locking system to allow only those with the necessary authority to obtain access to the private buildings.

ASSA’s CLIQ® allows high security key management and access control without the complexity and cost of a hard wired or battery driven solution, takes seconds to install on the doors and ensures a low maintenance and flexible system.

ASSA’s CLIQ® Remote has the functionality to create time defined user keys, allowing access for a specified period of time. This feature is useful for maintenance workers who may need to access properties outside normal opening hours.

Dave Richmond Director of Housing, Asset Management and Neighbourhoods at Rotherham Council, said: “We wanted to make sure that people that needed to get access to our properties could do so as quickly as possible. A traditional key approach only added to delays, the CLIQ® system speeded up our operations and made sure that we could be confident about the security of our properties.

“ASSA’s CLIQ® Remote solution has enabled us to have more control over our keys.  Now our staff have one single key to access all the properties they need to enter and permissions can be altered at any point.”

Simon Wilson, National Sales Manager – CLIQ® Remote, at ASSA ABLOY Security Solutions, said: “Crimes against empty properties are on the increase, partly due the rising value of metal and thefts of fixtures and fittings.

“A copied or lost key is an immediate security threat, and replacing lock cylinders and keys combined with administrative work is highly resource-intensive. ASSA’s CLIQ Remote system helps to minimise administrative work, allowing the administrator to grant access or to block lost or stolen keys remotely and conveniently.”

For further information on the full range of CLIQ® products from ASSA, please visit


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